--- title: "Contact — Air Ambulance Dhaka 24/7" canonical: "https://airambulancedhakabangkok.com/contact" breadcrumb: ["Home", "Contact"] --- [Home](https://airambulancedhakabangkok.com/) / Contact # Contact Our Air Ambulance Service — Dhaka to Bangkok Speak with our 24/7 medical flight coordinators for ICU air ambulance, medical escort and bed-to-bed transfers between Dhaka, Bangladesh and Bangkok, Thailand. Call, WhatsApp or send an inquiry and we respond within minutes. Get in touch Whether you are arranging an urgent transfer or planning ahead, our team is available around the clock to advise on aircraft, medical configuration, documentation and costs for your Dhaka to Bangkok air ambulance flight. For an **active emergency, calling is the fastest way to reach us**. ## Emergency Hotline [01716-960770](tel:+8801716960770) Available 24/7 — calls answered immediately. ## Email [info@airambulancedhakabangkok.com](mailto:info@airambulancedhakabangkok.com) ## WhatsApp [Chat on WhatsApp](https://wa.me/8801716960770) ## Office Address Ground Floor, Surecell Medical BD Ltd, Plot 2 Rd 21, Dhaka 1212 ## Hours 24 hours / 7 days — our emergency desk is always open. ### Request a Quote or Transfer Share a few details about the patient and route. We will reply with availability, aircraft options and a clear cost estimate. Full Name Phone From (City) To (City/Hospital) Patient Condition & Details Send Inquiry via WhatsApp Opening WhatsApp — our team will respond shortly. Find us ## Where Is Our Dhaka Coordination Office Located? Our medical flight desk is based at Surecell Medical BD Ltd in Dhaka, coordinating transfers across Bangladesh and onward to Bangkok and the wider region. [Open in Google Maps & get directions →](https://maps.app.goo.gl/WnxW1HXMyFkzBGuA6) Quick answers ## What Contact & Enquiry Questions Do Families Ask? How quickly will my enquiry be answered? Our emergency desk is staffed 24/7. Phone calls are answered immediately. WhatsApp messages typically receive a reply within 2-5 minutes during business hours and within 10 minutes overnight. Email enquiries are acknowledged within 30 minutes and receive a detailed response within 1-2 hours. What information should I have ready when I call? To help us respond faster, please have the patient's current hospital and location, the receiving hospital in Bangkok (if already confirmed), a brief summary of the medical condition and care needs (ventilator, cardiac monitoring, isolation), the number of accompanying family members, and the desired transfer date and time. If you do not have all these details, call anyway — our coordinators will guide you through each step. Can I get a cost estimate over the phone or WhatsApp? Yes. During your initial call or WhatsApp conversation, our team will ask about the patient's medical requirements, the number of passengers and the desired timing. Based on this, we provide a preliminary cost estimate within minutes. A detailed written quotation with aircraft options and a full breakdown is sent by email or WhatsApp within 1-2 hours. See our [cost and pricing page](https://airambulancedhakabangkok.com/air-ambulance-cost) for typical price ranges. What languages do your coordinators speak? Our medical flight coordinators speak English and Bengali fluently. For patients or family members who speak other languages, we can arrange an interpreter within minutes via conference call. Our Bangkok-based partners also provide Thai, Mandarin and Hindi language support at the receiving hospital. Can a family member visit your Dhaka office in person? Yes. Our coordination office is located at Surecell Medical BD Ltd, Ground Floor, Plot 2 Road 21, Dhaka 1212. We recommend calling ahead so a dedicated coordinator is available to meet you. Walk-in visitors are welcome during business hours, but for urgent transfers we always recommend calling the 24/7 hotline first, as the fastest response comes through our phone and WhatsApp channels. Why contact us ## How Does Trusted Coordination Work at Every Step? ### Rapid Response Our 24/7 desk mobilises aircraft, medical teams and permits quickly so transfers happen without delay. See our full [transfer process](https://airambulancedhakabangkok.com/process). ### Full ICU Capability Ventilators, monitors and trained flight medics for critical patients. Explore our [air ambulance services](https://airambulancedhakabangkok.com/services). ### Clear Answers Transparent pricing, documentation and bed-to-bed handling. Read common questions on our [FAQ page](https://airambulancedhakabangkok.com/faq). Keep Reading ## Related Guides Explore more about air ambulance transfers from Dhaka to Bangkok. [Services Full air ambulance service options. ](https://airambulancedhakabangkok.com/services)[Routes & Coverage Departure and destination coverage. ](https://airambulancedhakabangkok.com/routes)[ICU vs Medical Escort Choose the right transfer type. ](https://airambulancedhakabangkok.com/icu-vs-medical-escort)[ICU Flight Guide Bangladesh to Bumrungrad ICU flight. ](https://airambulancedhakabangkok.com/blog/icu-flight-bangladesh-to-bumrungrad-bangkok)