--- title: "About Air Ambulance Dhaka–Bangkok" canonical: "https://airambulancedhakabangkok.com/about" breadcrumb: ["Home", "About"] --- [Home](https://airambulancedhakabangkok.com/) / About # About Our Air Ambulance Service Dhaka to Bangkok We are a dedicated, Dhaka-based aeromedical coordination team built around a single promise — to move critically ill and injured patients from Dhaka to Bangkok safely, swiftly, and with continuous medical care from bed to bed. Who We Are ## Why Choose a Trusted Name for Dhaka-to-Bangkok Medical Transfers? Air Ambulance Dhaka to Bangkok is a specialist air ambulance service and medical escort coordination team operating from the Ground Floor of Surecell Medical BD Ltd, Plot 2 Rd 21, Dhaka 1212. We exist for one purpose: to give families a calm, capable point of contact when a loved one needs urgent, life-supporting transfer from Bangladesh to a tertiary hospital in Thailand. When a patient cannot travel on a normal commercial flight — because they require an ICU bed in the air, a ventilator, infusion support, or constant physician monitoring — every hour matters and every detail must be handled by people who do this work every day. That is exactly what we do. From the first phone call to the moment the patient is handed over to the receiving ICU in Bangkok, our coordinators manage the medical assessment, aircraft selection, crew, ground ambulances, airport clearances, and hospital admission as one seamless chain of care. We are not a broker that disappears after taking a deposit. We are a hands-on coordination service that stays on the line, in the loop, and on the tarmac until the transfer is complete. Our Mission ## How Does Patient-First Care Work on Every Transfer? Our mission is to remove fear and friction from the most stressful moments a family can face — and replace them with clear answers, qualified medical care, and a transfer plan you can trust. ### Care Before Commerce Clinical safety and patient comfort drive every decision we make — aircraft, crew, equipment, and timing are chosen for the patient, never to cut corners. ### Speed With Diligence We move fast because lives depend on it, yet never skip the medical checks, documentation, and clearances that keep an air ambulance flight safe and legal. ### Family Partnership We treat families as partners, keeping you informed at every step so you always understand what is happening, what it costs, and what comes next. Experience & Expertise ## Who Are the People and Partners Behind Every Flight? A safe Dhaka-to-Bangkok air ambulance transfer is the product of trained people working together. Our coordination model brings together aeromedical-qualified clinicians and vetted aviation partners under one accountable team. ### Aeromedical Flight Doctors Our network includes physicians trained in aeromedical and critical-care transport, experienced in managing cardiac, neurological, trauma, and post-surgical patients at altitude. We manage **cancer** [oncology patient transfers to Bangkok](https://airambulancedhakabangkok.com/cancer-treatment-bangkok) and **trauma** [accident and trauma evacuation services](https://airambulancedhakabangkok.com/trauma-accident-evacuation) with the same comprehensive level of care. ### Paramedics & ICU Nurses Critical-care nurses and flight paramedics accompany the patient, managing ventilation, infusions, monitoring, and emergency interventions throughout the journey. ### Licensed Air Operators We coordinate with licensed, insured air ambulance and charter operators whose aircraft are configured and maintained for medical missions, not improvised transport. ### Receiving-Hospital Liaison We liaise directly with [Bumrungrad International Hospital](https://airambulancedhakabangkok.com/bangkok-hospitals) to confirm bed availability, share clinical handover details, and arrange a smooth ICU-to-ICU admission on arrival. Want to see how this expertise translates into a step-by-step transfer? Read about [our process](https://airambulancedhakabangkok.com/process) and the full range of [air ambulance services](https://airambulancedhakabangkok.com/services) we coordinate, or review the [routes and coverage](https://airambulancedhakabangkok.com/routes) we operate across Bangladesh and Thailand. ### Recognised by Bumrungrad International Hospital Our operator, **Surecell Medical (BD) Ltd**, has been honoured by Bumrungrad International Hospital for Best Campaign, Best Brand Development and Best Performance at its Referral Office Annual Conference — proof that our Dhaka-to-Bangkok coordination is trusted by the hospital itself. Winner Best Campaign AwardBumrungrad International Hospital[ Winner ![Best Brand Development Award for Surecell Medical (BD) Ltd from Bumrungrad International Hospital](https://airambulancedhakabangkok.com/images/awards/best-brand-development-award-bumrungrad-surecell-medical-thai-medi-xpress-400.webp) Best Brand Development Award **Bumrungrad International Hospital** ](https://airambulancedhakabangkok.com/gallery)Winner 3rd Best Performance AwardBumrungrad International Hospital [View All Awards & Recognition ›](https://airambulancedhakabangkok.com/gallery) Why Choose Us ## What Sets Our Dhaka to Bangkok Air Ambulance Apart Families choose us because we combine genuine clinical capability with the transparency and responsiveness you need in an emergency. ### 24/7 Availability Our emergency medical flight desk answers around the clock, every day of the year, so help is one call away whenever a crisis strikes. ### Transparent Pricing You receive a clear, itemised quote up front — no hidden surcharges, no surprises once the aircraft is committed and the transfer is underway. ### Rigorous Safety Protocols Pre-flight medical fitness checks, equipment verification, and aviation safety standards are followed for every mission, without exception. ### Bed-to-Bed Care From the patient's hospital bed in Dhaka to the receiving ward in Bangkok, care is continuous — ground ambulances, escorts, and handovers are all coordinated by us. ### Insurance Documentation We prepare the medical reports, flight records, and invoices that insurers and assistance companies require, making claims and reimbursement far simpler. ### One Accountable Coordinator A single dedicated coordinator owns your case end to end, so you are never bounced between departments during an emergency. Our Track Record ## What Numbers Reflect Our Commitment to Safe Transfers? 24/7Emergency Flight Desk 500+Patient Transfers Coordinated 2–3hTypical Dhaka–Bangkok Flight Time 100%Medically Escorted Missions - Continuous physician and nurse escort on every air ambulance flight. - ICU-grade monitoring, ventilation, and medication support in the cabin. - Direct coordination with receiving hospitals in Bangkok for a fast admission. Trust & Certifications ## What Safety Standards Can You Rely On? Trust is earned through verifiable standards. Our coordination is built on aeromedical safety practices, licensed aviation partners, and properly qualified medical crews. Aeromedical Safety Standards Licensed Air Operators Qualified Medical Crew Insurance-Friendly Documentation Our Commitment ## How We Work Alongside Families The hours surrounding a medical emergency are overwhelming. Our commitment is to carry the operational and clinical burden so families can focus on their loved one. From the first conversation, we listen carefully, gather the patient's current medical condition, and explain — in plain language — exactly what an air ambulance transfer to Bangkok will involve. We confirm clinical fitness to fly, recommend the right aircraft and crew, prepare a transparent quotation, and only proceed once you are comfortable. Throughout the mission you receive updates at each milestone: departure readiness, take-off, in-flight status, landing, and the final hospital handover. Should the patient's needs change mid-journey, our medical crew is equipped and authorised to respond. This combination of experience, clinical expertise, transparent process, and constant communication is why families across Bangladesh trust us with their most important transfers. Have questions before you decide? Visit our [FAQ](https://airambulancedhakabangkok.com/faq) or [contact our team](https://airambulancedhakabangkok.com/contact) any time, day or night. ## Need an Air Ambulance from Dhaka to Bangkok? Speak with our 24/7 medical flight desk now for an immediate assessment and a transparent quote. [Get a Free Quote](https://airambulancedhakabangkok.com/contact) [Call 01716-960770](tel:+8801716960770) Keep Reading ## Related Guides Explore more about air ambulance transfers from Dhaka to Bangkok. [Services The medical transport services we provide. ](https://airambulancedhakabangkok.com/services)[Transfer Process Our step-by-step transfer process. ](https://airambulancedhakabangkok.com/process)[What Is an Air Ambulance? A plain-English introduction to air ambulances. ](https://airambulancedhakabangkok.com/blog/what-is-an-air-ambulance)[Contact Us Speak with our 24/7 coordination team. ](https://airambulancedhakabangkok.com/contact)[ICU Flight Guide Bangladesh to Bumrungrad ICU flight. ](https://airambulancedhakabangkok.com/blog/icu-flight-bangladesh-to-bumrungrad-bangkok)